#3 Prorated Bills & Subscriptions
Prorated bills calculate an amount owed to the provider by the user based on how long / how much of a service was used throughout the billing period. This is in contrast to standard fixed payment plans and rates.
When To Use It:
- Subscriptions/cancellations part-way through the month
- Utility bills calculated based on usage
- Rent calculated based on partial stay
How to Calculate:
Prorated Bills = (Total Billing Amount / Minimal Billing Unit) x Number of Units Used
#4 Prorated Refunds & Cancellations
Prorated refunds are necessary when a service that was previously fully utilized requires reimbursement at any point during the regular billing cycle.
When To Use It:
- Canceling prepaid annual subscriptions
- Students withdrawing from a course
How to Calculate:
Prorated Refund = (Total Amount / Minimal Unit) x Number of Remaining Units
#5 Prorated Interest Rate
Pro rata interest rates are calculated when determining due interest from an appropriate portion of the full interest rate for a shorter time frame.
When To Use It:
- Investment products (stocks, bonds, etc.)
- Bank products (loans, mortgages, etc.)
How to Calculate:
Prorated Interest = (Total Interest Rate / Number of Months in a Year) x Number of Months in Period
#6 Pro Rata Cost Accounting
Prorated costs typically need to be calculated when allocating costs based on specific factors, such as the time period of company policy. This is often used when comparing budgets against actual purchases necessary for company production.
When To Use It:
- Evaluating company spending
- Comparing budgets to real purchases
- Allocating purchases to specific internal uses (inventory, WIP, final products, etc.)
How to Calculate:
Prorated Costs = (Inventory Costs / Total Costs) x Price Variance
Who Needs Prorated Billing?
The businesses that use proration in their regular billing and accounting can vary greatly. Some engage with the practice because it is relevant to their industry and product niches, while others are legally bound to carry out pro rata calculations.
What Businesses Benefit from Pro Rata Billing?
Certain types of businesses find prorated billing particularly beneficial due to the nature of their services or products. Here are some examples:
- Subscription-Based Businesses: These businesses often bill customers on a recurring basis, such as monthly or annually. Proration ensures that customers are charged fairly if they join or leave a service mid-billing cycle.
Example: A streaming service offers a monthly subscription. If customers cancel halfway through the month, they only pay for the days they had access.
- SaaS (Software as a Service) Companies: Software services that offer tiered pricing or add-on features often need to adjust charges when customers upgrade, downgrade, or modify their service plan during a billing period.
Example: A project management software provider allows users to upgrade their plan mid-month. Proration ensures that they are only charged for the upgraded plan from the date of change rather than the entire month.
- Telecommunications Companies: Telecom companies frequently adjust billing when customers change their plans, add or remove services, or start/stop their service in the middle of a billing cycle.
Example: A mobile phone provider prorates the bill for customers who change their data plan mid-cycle, ensuring they only pay for the higher or lower data allowance for the days it was used.
- Utility Providers: Utility companies must prorate charges when customers move in or out of a service area partway through a billing period.
Example: An electricity provider adjusts the final bill for a customer who moves out on the 20th of the month, ensuring they only pay for the energy used up to that date.
- Property Management Companies: When tenants move in or out of rental properties mid-month, property managers use proration to calculate the rent due for the partial month.
Example: A tenant moves into an apartment on the 10th of the month. The property management company prorates the rent so the tenant only pays for the days they occupied the property.
Which Companies Are Legally Bound to Proration?
Certain industries are encouraged and legally required to implement prorated billing practices to ensure compliance with accounting standards and consumer protection laws. This most often applies to the ASC 606 set of guidelines.
What Is ASC 606 – Revenue from Contracts with Customers?
The Accounting Standards Codification (ASC) 606 is a set of guidelines established by the Financial Accounting Standards Board (FASB) that outlines how companies must recognize revenue.
Under ASC 606, businesses must recognize revenue when control of goods or services is transferred to the customer, which often necessitates proration when services are provided over time.
Businesses bound by ASC 606:
- Telecommunication: They must prorate revenue recognition when customers change plans or when services start or stop mid-cycle.
- SaaS Companies: These businesses must prorate their revenue according to service delivery, particularly when contracts include variable components like usage-based fees.
- Subscription Services: Companies offering subscriptions that can be started, stopped, or modified mid-term must prorate to comply with revenue recognition rules.
- Real Estate and Leasing Firms: When leases or rental agreements begin or end partway through a billing cycle, proration ensures that revenue is correctly accounted for in partial periods.
- Healthcare Providers: Hospitals and clinics that bill patients for services daily or per procedure must prorate charges based on the actual services provided.
Tips for Effective Prorating
As has been shown so far, proration can be a complex process and requires due consideration to get it right. This is especially true if you want to take advantage of all the benefits it offers without suffering its potential negative consequences. Do this:
- Clearly Define Proration Rules: Establish clear policies for how and when proration will occur. This includes defining what triggers a proration, such as upgrades, downgrades, cancellations, or mid-cycle service changes.
- Use Automated Systems: Implement automation to significantly reduce errors and save time. For example, billing platforms often offer built-in proration features to help with calculation for a comparatively nominal fee.
- Communicate with Customers: Always inform customers when proration will be applied and explain how it will affect their billing. Transparency is key to maintaining trust and avoiding disputes.
- Test Scenarios: Before rolling out proration to all customers, test the system with various scenarios to ensure it handles different situations correctly, such as mid-month changes, annual subscriptions, or usage-based billing.
- Review and Adjust Regularly: Proration is a continuous process. Review and adjust your rules and calculations regularly to ensure they align with your business needs and customer expectations.
Implementing Prorated Charges
Leaving general advice behind, let’s narrow our focus to implementing this new billing style into your operations as a business, just starting with proration. Below, you’ll find a step-by-step guide to help you on your journey. Start by:
- Identify the Trigger for Proration: Determine the specific event that will trigger proration, such as a customer upgrading their plan, canceling a service, or changing their billing cycle.
- Calculate the Prorated Amount: For example, if a customer changes their plan halfway through the month, divide the monthly fee by the number of days in the month and multiply by the number of days the customer used the service.
- Adjust the Billing System: Update your billing system with the calculated prorated amount. If using an automated system, ensure that the proration rules are correctly configured to handle various scenarios.
- Communicate the Change to the Customer: Send the customer a detailed explanation outlining the prorated charge or credit. Include information on how the proration was calculated and how it will be reflected in their next bill.
- Monitor and Review: After implementing the change, monitor customer feedback and review billing reports to ensure that proration is being applied correctly. Make adjustments as needed.
- Provide Customer Support: Ensure your support team is trained to handle questions related to proration. They should be able to explain the process clearly and resolve any issues that may arise.
Alternatives to Proration
Although proration is a common practice in many industries and businesses, some companies may not have the resources to implement it into their billing processes or may just be unwilling to do so. If that’s your case, you can consider these alternatives:
- Flat-Rate Billing: Charge customers a flat rate regardless of when they start or stop using the service. This is simple and easy to manage and delivers predictable revenue, but it may lead to customer dissatisfaction.
- Rolling Billing Cycles: Start a new billing cycle whenever a customer signs up or changes their plan. This aligns billing cycles with customer activity, removing the need for proration but can complicate accounting and forecasting.
- Credit System: Offer customers credits for partial periods or unused services. These credits can be applied to future bills. This provides flexibility and a sense of fairness but requires racking credits and may delay revenue recognition.
- Usage-Based Billing: Bill customers based on actual usage rather than a fixed rate, eliminating the need for proration. This is fair and transparent but may be difficult to implement for all types of services.
- Discounts or Incentives: Offer discounts or incentives for customers who commit to full billing cycles, even if they start mid-period. This can encourage long-term commitment and reduce churn but turn away short-term clients.
Technology in Prorated Billing
However, you don’t necessarily need to seek a proration alternative if your main concern is the associated workload. Thanks to the sophisticated state of the third-party software market, there are tools for almost every use case. You can save time and effort with:
- Automated Billing Systems: Modern billing platforms like Billdu offer advanced invoicing capabilities and can sometimes even feature automatic calculations of prorated charges based on predefined rules.
- Integration with CRM and ERP Systems: Maintain a comprehensive view of customer activity and financial performance by integrating your system with CRM and ERP platforms to simplify process evaluation and reporting.
- Real-Time Proration Calculators: Calculate your own billing or give your customers the ability to do so by using free online real-time proration calculators, or implementing one on your website.
- Data Analytics and Reporting: Keep track of your performance and customer account status by leveraging advanced analytics tools with automation and reporting features to help optimize processes, and improve decision-making.
Conclusion: Transform Your Billing with Billdu
Proration can be tricky. But it doesn’t have to be with Billdu. Our simple-to-use software allows you to create custom templates and make invoicing an absolute breeze.
Want to charge a customer a prorated bill for their subscription?
Just set their basic pricing unit as an hour/day with the appropriate amount and calculate how much they owe you right in the invoice by inputting their actual use this billing cycle.
Want to keep a closer eye on costs?
Leverage our expenses record feature to keep an eye on your spending, and combine that with our inventory tracker to ensure operations keep on running smoothly.
Don’t want to do all of this yourself?
Billdu allows you to onboard multiple users and connect with an accountant under the same profile, letting you focus on your business while the finance team does its thing.
And did we mention you can do all of this for 30 days completely free? Just sign up, choose the subscription plan you want to try and get started immediately! It really is as simple.
Unlock the Full Potential of Billdu!
Boost your business with Billdu’s powerful invoicing features, from quick invoice creation to automated payment reminders. Start using Billdu now!